Free delivery for purchases over €80 in mainland France
Gift card
Regular price
10,00€
DESCRIPTION
DETAILS & COMPOSITION
DELIVERIES AND RETURNS
IN METROPOLITAN FRANCE:
La Poste via Colissimo:
Home delivery, delivery without signature. Delivery time may vary between 2 and 5 days. In case of the buyer's absence, they will receive a delivery notice to collect the ordered products from the nearest post office within a period indicated by the postal services.
Chronopost collection point:
Delivery to a relay point with tracking. Delivery time may vary between 4 and 6 days. The buyer is delivered to the relay point they chose during their order. Our logistics platform Packlinkpro sends a shipping confirmation email to the buyer's email address with the tracking number and estimated delivery date.
Free delivery on orders over €80
Gift card
Regular price
10,00€
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Frequently Asked Questions
You can request a modification or cancellation by contacting the team directly at contact@macollectioncapsule.fr. Please note that once the order has been processed or shipped, these changes are no longer possible.
First, check your spam folder. If the email still doesn't appear, contact the team at contact@macollectioncapsule.fr to verify that your order has been registered correctly.
Once shipped, you will receive an email (via Packlinkpro) containing a tracking number and an estimated delivery date. You can use this to track your package directly with the carrier.
You have 14 days from receipt to return your order. Go to your customer account and click on the Refund button to start the procedure, then attach the return form included in your package.
The refund will be processed within a maximum of 14 days after receipt of your return, directly to the payment method used at the time of purchase.
